All your Personal Information shall be used in accordance with the applicable UK law (the “Act”). If you want to know what information we collect and hold about you, please write to us at: 89-90 Baker Street, London W1U 6TQ. Alternatively email us on [email protected].
Exile Productions Limited is the data controller of your Personal Information for the purpose of the Act.
What information do we collect?
When you visit our Website, or contact us by email, we may collect the following information:
Once we have received your Personal Information we will use strict procedures and security features to prevent unauthorised access.
How do we use the information you provide to us?
In general terms, we use Personal Information to provide you with the services you request, to process payment, for customer research and to send you marketing and promotional emails. We may also use the Personal Information we collect to notify you about important changes to our Website.
If you think that the data we hold on you is incorrect, or outdated, email us at [email protected] and we will ensure it is changed or removed.
Opt out of receiving emails
You can unsubscribe from our emails at any time by clicking on the “unsubscribe” link in the footer of the email you have received. Alternatively, email us at [email protected]. Please allow 48 hours for your email address to be removed from our system.
Our policy on cookies
In common with other commercial websites, our Website utilises a standard technology called “cookies” and web server logs to collect information about how our Website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our Website, and the websites and apps visited just before and just after our Website.
What is a cookie?
[Third Party Cookies
Most of the cookies we use are ours, however, on occasion, we will issue a cookie by a third party to help us operate the Website – these are sometimes known as “web beacons” or “clear gifts”. These cookies cannot be used to identify an individual as they are completely anonymised; they can only be used for statistical purposes, for example, in providing you with advertisements that are more relevant to your interests.
For this purpose, we may disclose:
The third party companies that generate these cookies have their own, very strict, privacy policies but we don’t have access to these cookies; other than allowing them to be served, we have no role to play in these cookies at all (although we may use statistical information arising from these third party cookies and provided to us by third parties, to improve our Website and Apps experience).
We use Facebook services to deliver our ads to you during your browsing experience / whilst you are online. You can control how Facebook uses data to show you ads by turning off ads which may be based on interests and / or your relationship with specific advertisers, in your ad preference settings. For further information, please visit Facebook which allows you to learn more about Facebook ads and cookies and to update your settings (www.facebook.com/policies/cook...).
How do I remove or block cookies?
Most browsers allow you to remove any cookies and/or block any new cookies being set. To turn off cookies, look at the “help” menu on your browser. However, please note, that switching off cookies may restrict your use of the Website and/or delay or affect the way in which it operates.
Sharing personal information with third parties
We treat the security and method of processing your Personal Information very seriously, and we will never sell your Personal Information under any circumstances.
However, from time to time, the organisation that we use to hold and process your Personal Information may change (for example if we were to change record label). We may also disclose your Personal Information to selected third parties if we are under a duty to disclose or share your Personal Data to comply with any legal obligation or in order to enforce or apply our terms and conditions and other agreements or protect the rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
Where we store your personal data
Your rights to amend your Personal Information and to make a complaint
If at any point you believe the Personal Information we process on you is incorrect you may request to see this Personal Information and then have it corrected or deleted. If you wish to raise a complaint on how we have handled your data, you can contact us and we will investigate the matter. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).